Frequently Asked Questions
Everything you need to know about shopping with Clothing Crew UAE.
How long does delivery take within the UAE?
We offer fast and reliable shipping across the UAE. For orders within Dubai, Sharjah, and Ajman, delivery typically takes 1-2 business days. For other emirates, please expect delivery within 2-3 business days.
What is your return and exchange policy?
We offer a 14-day return and exchange policy. Items must be unworn, unwashed, and in their original packaging with all tags attached. Please note that for hygiene reasons, swimwear and undergarments cannot be returned.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for all orders within the UAE. You can also pay securely online using major credit/debit cards or through Apple Pay at checkout.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific styling advice.
Are the products authentic and high quality?
Quality is our top priority. Clothing Crew UAE sources only premium fabrics and maintains strict quality control standards to ensure every piece you receive is durable, stylish, and exactly as described.
Can I track my order?
Absolutely. Once your order is dispatched, you will receive a confirmation email and SMS containing a tracking link and a unique tracking number to monitor your delivery in real-time.