Returns & Exchanges Policy

At Clothing Crew UAE, we want you to be completely satisfied with your purchase, which is why we offer a seamless 14-day return policy for all unworn items with original tags. Please ensure your fashion pieces are in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Log into your Clothing Crew UAE account and select the items you wish to return from your order history to generate a return ID.

2

Pack Your Items

Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and the invoice is included.

3

Schedule a Pickup

Our courier partner will contact you within 24-48 hours to collect the package from your doorstep anywhere in the UAE.

4

Receive Your Refund

Once our quality team inspects the items, your refund will be processed to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing